Returns & Exchanges
At SEVEN BRO7HERS, we want you to enjoy every drop of our craft beer; however, if your order arrives damaged or incorrect, we are committed to making it right. Due to the perishable nature of our products, we can only accept returns on faulty goods or merchandise within 14 days of delivery.
Contact Our Team
Email our customer service team with your order number and a brief explanation of the issue or damage.
Provide Evidence
For damaged or faulty items, please attach clear photographs of the packaging and product to help us process your claim quickly.
Await Authorization
Our team will review your request and provide a return authorization and instructions on whether the item needs to be sent back.
Refund or Replacement
Once approved, we will either dispatch a fresh replacement immediately or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing